Politica di protezione della privacy eCondizioni d’uso

TERMS OF USE

General information

Site is operated by Uždaroji akcinė bendrovė “NEO GROUP” (UAB “NEO GROUP”), company code 126142011, having its registered address Industrijos St. 2, Rimkai v., Klaipėda d., Lithuania, and all proprietary rights thereto are owned and reserved by UAB “NEO GROUP”. The terms and conditions set forth below govern you while on this site over the internet (the "Website") and are legally binding on you. If you do not agree with any of the listed conditions, do not access or otherwise use this site or any information contained on this site. Your use of the site shall be deemed to be your agreement to each of the terms set forth below.

Copyright Law

The design, content and images on this site are protected by copyright law and may not be used without the express written consent of UAB “NEO GROUP”.

Liability for Content and Links

The information on this website is constantly checked and updated; nonetheless, data may not be relevant, complete or correct. To the extent permitted by law, UAB “NEO GROUP” disclaims all liability and gives no warranty for the correctness, completeness, suitability or availability of the content and information on this website. Use of this website is at the user's own risk. The contents on this website also contain links to external websites on which UAB “NEO GROUP” has no control. Therefore, UAB “NEO GROUP” disclaims all liability and gives no warranty for the content of linked external Internet pages. The linked websites were checked at the time of linking for possible violations of law. Upon notification of violations, UAB “NEO GROUP” will remove such links immediately.

Changes and Updates

UAB “NEO GROUP” reserves the right to change and/or update this website and its content without prior notice at any time in its sole discretion.

Final Provisions

Any claims or suits associated with the website or its use shall be governed and construed in accordance with the laws of Lithuania, excluding its conflicts of law principles. ___

COOKIES POLICY

Uždaroji akcinė bendrovė "NEO GROUP", legal entity code 126142011, registered address Industrijos St. 2, Rimkai v., Klaipėda dis., Lithuania (hereinafter referred to as the “Company,” or we), shall undertake to ensure the security of personal information and the protection of rights of the visitors of the website (hereinafter referred to as the “Visitors”) while you use our website www.neogroup.eu (hereinafter referred to as the “Website”) and the content of it.

1. GENERAL INFORMATION ABOUT COOKIES

 We use the cookies on the Website, in order to customize the functioning of our Website as much as possible. Cookies are small text files, which are placed by your web browser on your computer, tablet or other smart device. We use the cookies to:

• Recognize the returning visitors of the Website; cookies help us show you the right information and personalize your experience;
• Ensure efficient and safe functioning of the Website;
• Analyze your habits so that the functioning of the Website would be convenient, efficient and would conform to your needs and expectations, for example, by ensuring that the Visitors would, without difficulty, find everything they are looking for;
• Advertising; we may use cookies to show you relevant advertising both on and off our website.

 

2. COOKIES USED ON THE WEBSITE

 With the start of the visit of our Website, the long-term cookies may be created, which are valid and not deleted after you finish browsing our Website, or the short-term (session) cookies, which expire or are deleted after you finish browsing our Website. All cookies created by us are also divided into:

• Mandatory cookies which are mandatory for the functioning of our Website; without these cookies, the interaction of your device with our Website could not take place (i.e. your browser could not restore the content of our Website); and
• Optional cookies the placement of which on your device is possible only with the prior consent from you. You may express your consent by pressing the button “Enable cookies and continue” in the emergent cookie bar at the top/bottom of the web page of the Website.

We recite below the main cookies used on the Website according to their types, collected data, and period of validity.

2.1. Cookies used by the Company

 Strictly necessary cookies.

 These are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website.

Cookie name	Expiration Time	Description	Information stored	Third parties
_cfduid	24 hours	Used to override any security restrictions based on the IP address the visitor is coming from. For example, if the visitor is in a coffee shop where there are a bunch of infected machines, but the visitor's machine is known trusted, then the cookie can override the security setting	None personal or  identifiable	No.

 

Content cookies.

 

The cookies which allow showing the content intended for the certain territories are used by the software locating the country you are in when you visit the Website, following the information which is provided by your browser. The information transmitted by the cookie is anonymous and is used by the Company in order to offer the relevant products in the specific territory or for advertising purposes.

Cookie name	Expiration Time	Description	Information stored	Third parties
qtrans_front_language	1 year	Used to keep last chosen language	Preffered language	No.

 

Marketing, targeting and advertising cookies.

These record your visit to our website, the pages you have visited and the links you have followed. We will then use this information to make advertising displayed on it more relevant to your interests. The advertising cookies let us know whether you have already seen the specific advertisement or a certain type of advertisement, and how much time has elapsed since you saw it. We may use the cookies set by another entity so that we could provide the advertisement oriented more specifically to you. They are also used so that we could see the certain advertisements only a certain number of times and that it would help to measure the efficiency of advertising.

 2.2. Third-party cookies

Analytical cookies.

The analytic cookies help us track the number of users and the periodicity of their visits. We use Google Analytics, a web analysis service provided by Google, Inc (hereinafter referred to as “Google”). The information collected by Google Analytics is transmitted to and stored with Google. Google may transmit the information collected by Google Analytics to the third parties as required by the law or when those third parties process the information in the name of Google. Under the terms and conditions of the provision of the service Google Analytics, Google will not relate your IP address to any other information available with Google.

Cookie name	Expiration Time	Description	Information stored	Third parties
_gid	24 hours	Used to distinguish users	None personal or  identifiable	Yes. Google Analytics
_gat	1 minute	Used to distinguish users	None personal or  identifiable	Yes. Google Analytics
_ga	2 years	Used to distinguish users	None personal or  identifiable	Yes. Google Analytics
NID		Used to distinguish users	None personal or  identifiable	Yes. Google Analytics

 

3. REFUSAL OF COOKIES

 Many web browsers are set so that they would automatically accept cookies. The Visitors may, at their discretion, block or delete cookies and similar unique identifiers, if the settings of their browser or device enable them to do so. Nevertheless, if you refuse or block the cookies or other similar technologies, some functions of the Website may be inaccessible to you or they may operate not so efficiently.

You may require that we delete all the data about you, as collected and processed with the help of the cookies, by contacting to the email address indicated at the contact details. Such data will be deleted not later than within 30 days after contacting to the above-mentioned email address.

You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website http://www.allaboutcookies.org/.

 

• GENERAL

 

This Cookies Policy may be updated by the Company.

The Company will inform the Visitors about the updates, by providing the new version of the Cookies Policy together with the dates of corrections made.

This CookiesPolicy shall be applied from the date of announcement of it on the Website.

PRIVACY POLICY

Introduction

Uždaroji akcinė bendrovė "NEO GROUP", legal entity code 126142011, registered address Industrijos St. 2, Rimkai v., Klaipėda dis., Lithuania (hereinafter referred to as the “Company,” or we) respect your privacy and are committed to protecting your personal information. This Privacy Policy covers both online and offline information that we receive either at our office directly from you or by post or electronic means or through our website www.neogroup.eu (hereinafter referred to as the “Website”).  

The provider of our Website, data controller for the information received through the Website or directly via the office, and the party responsible for data protection and privacy issues in relation to the Website is the Company.

In this Privacy Policy, we explain what personal information we collect, how we use it and with whom we share it, how we protect that information, how long we retain it, what rights you have in relation to your personal data that we collected. Please also read the notices issued to you at the time of collection of your personal data so that you are fully aware how your personal data are processed. These notices, which may be provided to you on specific occasions, shall supplement the provisions of this Privacy Policy.

This Website is intended for general audiences over the age of 16 and we do not knowingly collect information from anyone under 16 years old. If at any point we become aware that we have collected personal information from a person under the age of 16, we will promptly delete such information from our records.

By accessing this Website, or by submitting information to us directly as described above, you accept this Privacy Policy, and you give your consent to our collection, processing, storage, use and disclosure of your personal data as described in this Privacy Policy.

If you have any questions about how your personal data are processed or wish to make a request regarding any of your rights as set out in the YOUR RIGHTS section of this Privacy Policy, please contact us as indicated in the CONTACT INFORMATION section below.

COLLECTION OF YOUR PERSONAL DATA

We collect personal data only as necessary for the purposes set out in this Privacy Policy or for specific purposes which we share with you and/or that you gave us your consent to. We do not collect any excessive information.

Please note that the provision of your personal information to us is voluntary on your part. Where we need to collect personal information by law, or pursuant to a contract concluded with you or for the purposes of entering into a contract with you and you choose not to provide us with certain information when requested (or to withdraw your consent to processing of your personal data), we may not be able to enter into a contract or to perform the contract concluded with you (for example, to sell our products to you). In such case, we may have to terminate the contract and we will notify you accordingly.

We aim at keeping your personal information correct and up to date. We do not keep your personal information for longer than necessary for the purposes it was collected or to comply with legal obligations to which we are subject.

We collect information as follows:

• information you provide directly to us (including, without limitation, applications, emails, letters, contracts (including any drafts), purchase (sales) orders and powers of attorney);
• information we collect about during your use of our Website;
• information we obtain from third parties or publicly available sources.

Our Website may include links to third party websites and applications. Clicking on these links or using applications may allow third parties to collect or share data about you. We do not control these third-party websites and applications and we are not responsible for their privacy statements. We encourage you to read the privacy statements of the websites you visit.

COLLECTION OF OUR CUSTOMER AND PARTNER DATA

We may collect and process the following types of personal data from and in relation to individuals who are shareholders or participants in our business, such as customers, suppliers, service providers, business partners and/or investors, or their employees, representatives or agents:

• private and business contact information (name, phone and fax number, email and postal address, information about ID documents (including, without limitation, number, date of issuance and expiry, place of issuance, name of the issuing authority), job title, department, name of organization and information about your dealings with the Company on behalf of yourself or the relevant business customer, supplier, service provider, business partner and/or investor, other information that may be included into draft contracts, purchase (sales) orders, powers of attorney and/or other documents that you may send to us);
• purchase and customer service history (details of products purchased from us, dates of your orders);
• financial information (payment information including name, billing address and bank account information);
• also, as the Company is obligated to comply with certain trade control, currency control, anti-money laundering, anti-bribery and anti-corruption laws and other regulatory requirements, we may additionally carry out screening on existing and potential counterparties before entering into contracts and, as may be required, after entering into contracts. This screening may include individuals such as directors, officers, sole traders and shareholders or participants of our existing and potential counterparties. This screening is performed against publicly available or government issued information and media sources.
• other personal data you submit to us.

Our legal basis for processing your personal data will be one of the following:

• your consent;
• processing is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a contract;
• processing is necessary for the purposes of the legitimate interests pursued by us (for example, defense against legal claims, internal administration purposes of the Company) or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the individuals concerned;
• processing is necessary for compliance with a legal obligation to which the Company is subject.

We use information we collect (and may combine it with other information about you) for the following purposes:

• Customer service. We may process your personal data in response to your enquiries in connection with the products you ordered, the status of your order, dates of shipment and delivery, payment details, delivery address, your feedback on our products and other matters.
• Communication. We may use your personal information when we communicate with you, for example when you contact us with any questions or when we process and respond to your requests and enquiries.
• Entry into and performance of contracts.  We may use your personal data in connection with entry into and performance of the contracts and sales orders with you.
• Improving our Website. We may analyze information about how you use our Website so that we can improve your experience on our Website.
• Research and development. We may use your personal data for research and development purposes, including improving our customer support, products and processes.
• Business operations and internal administration. We may use your personal information to operate and improve our business, to manage our employee resources.
• Exercising our legal rights. We may use your personal information to exercise our legal rights, including receipt of payment for the products sold and debt collection or to enforce the terms and conditions of any contract or sales order. We may use your personal information, for example, where we believe it is necessary to investigate, prevent or take action regarding illegal activities, to protect our rights, safety, privacy or property, to prevent a possible physical harm or financial loss, to respond, detect and investigate fraud claims or intellectual property infringements, or violations of law.
• Compliance and dispute resolution. We may use your personal information for reporting to the governmental authorities as required by law or to comply with a court order or a legitimate request from the law enforcement authorities. We may use your personal information in response to legal proceedings, or to defend our legal rights in case of a dispute where we need to establish, exercise or defend legal claims, or to enforce a court judgement or an arbitration award.
• Mergers or acquisitions. In the event the Company is acquired by or merged into another company including thorough bankruptcy, we may share your personal data with any of our legal successors as may be necessary to comply with our obligations and to protect our rights in connection with such merger or acquisition, or bankruptcy.
• Other. We may also use information we collect in ways described to you in a notice sent to you at the time of collection, or otherwise with your consent.

We may disclose or share your personal data as set out in this Privacy Policy or otherwise with your consent.

We may share information of our customers and partners indicated above with the following parties:

• data processors, such as providers of data centres and cloud services, software suppliers and persons carrying out software maintenance, providers of archiving services, providers of marketing and newsletter services;
• subsidiaries of the Company (including their shareholders or participants, officers, directors and/or employees) – on a need to know basis for the purposes outlined in this Privacy Policy;
• our business partners, counterparties or external service providers, contractors, suppliers, agents and advisors (including, without limitation, auditors and legal advisors) – companies that supply materials, equipment and goods and provide services (including transportation) to or on behalf of the Company;
• debt collectors and credit reporting agencies – when we employ credit reporting agencies to confirm your creditworthiness and debt collectors to collect debts, these are external companies;
• third party recipients in connection with a merger, acquisition or bankruptcy – we may provide your personal data to our legal successors in connection with a merger, acquisition or bankruptcy to the extent necessary to comply with our obligations or to protect our rights in connection with such merger, acquisition or bankruptcy;
• law enforcement, courts of law and regulatory authorities or competent state institutions—when we are required to do so or to protect the legitimate interests of the Company.

JOB APPLICATIONS

If you apply for a job with the Company, the following will apply to you as a candidate and to processing of your personal data.

We undertake to protect, in accordance with this Privacy Policy, any personal data you submit to us for the purposes of your participating in recruitment process with the Company (the “job application”), either unsolicited or in connection with a vacancy posted by the Company or in connection with a job offer sent directly to you.

When you apply for a position with the Company, we shall collect and process following personal data:

• CV and information included in your application;
• contact information (name, phone, email and postal address);
• biographical and demographical data (date of birth, age, gender, current or previous job titles);
• employment-related information (employment history, education, employment references and other related information);
• other information that you may include in your application or e-mails.

We process personal data of candidates indicated above (including personal contact details) only for legitimate purposes in connection with job applications, interviews and assessments for the following purposes:

• assessment of the fitness of the candidate to a vacant position;
• verifying the information that a candidate provides during the interview process. This may include verification of information with current or previous employers and educational institutions. Such verification is subject to a separate candidate’s consent;
• checking candidates against publicly available (e.g. social media intended for professional/business use) or government issued information as may be necessary to comply with trade control, anti-money laundering, anti-bribery and/or anti-corruption laws and other regulatory requirements;
• communicating with the candidate regarding the recruitment process;
• management reporting and analysis including statistical analysis regarding the quality of the recruitment process;
• internal audits and investigations;
• exercise of the Company legal rights, compliance and dispute resolution, mergers or acquisitions as indicated above.

For the purposes of recruitment, personal data concerning health may be processed only as required and as permitted or required by local law for the purposes of making adjustments to the recruitment process, for assessing eligibility for positions and fitness to work. Also, we may gather data regarding candidates including their nationality, racial and/or ethnic origin only in cases explicitly required by local law.

Personal data of candidates is only processed:

• before entering into an employment contract when it is necessary to comply with local employment, social security laws and regulations;
• where it is necessary for the legitimate interests of the Company (such as the protection of reputation of the Company or its shareholders or participants, directors, officers or employees) except where such interests are overridden by the interests or fundamental rights and freedoms of the candidate;
• ensuring compliance with legal obligations other than those related to employment or social security to which the Company is subject;
• otherwise with the explicit consent of the candidate.

In those cases where processing is based on consent, you have the right to withdraw your consent at any time. This will not affect the validity of the processing prior to the withdrawal of consent.

Your personal data will be processed for the purposes referred to above (and for the related purposes, such as storage) and may only be shared on a need to know basis in accordance with this Privacy Policy with:

• subsidiaries of the Company, located inside Economic European Area (“EEA”) and subject to your separate consent - outside the EEA; and
• authorized third party agents, external service providers (such as the recruitment service providers, providers of data centres and cloud services, software suppliers and persons carrying out software maintenance) and/or subcontractors of the Company who may carry out reference and background checks on behalf of the Company. In particular, they may access your application, check the information that you provided and your employment references. They may also contact you in connection with your job application;
• a competent public authority, government, regulatory or fiscal agency as may be necessary to comply with a legal or regulatory obligation to which the Company is subject or as permitted by applicable local law.

Your personal information that we receive in connection with your job application will be kept until the completion of the recruitment process. Subject to your separate consent the Company will retain your personal data for a maximum period of 2 years in order to contact you if a suitable job position occur.

In all cases information may be held (a) for a longer time period if required for the legal or reporting purpose, or (b) for a shorter time period where the candidate objects to the processing of the personal data or withdraws his consent and there is no longer a legitimate purpose to retain it.

Personal data requested and provided by you as a candidate is necessary to fulfil legal requirements and/or to enter into an employment contract with you. Failure to provide the information requested may negatively affect your chances of being selected for any potential employment.

By submitting a job application, or any personal data to us in connection with your job application or otherwise in connection with your potential employment with the Company, you confirm and agree with the following:

• you have read and understood this Privacy Policy;
• we may process your personal data for the purposes set out in this Privacy Policy, including to process your job application, and to determine whether you may be suitable for other positions available at any subsidiaries of the Company in any country of EEA.

DATA TRANSFER

Your personal data may be processed either inside or outside the EEA. When processed outside the EEA, we ensure that the appropriate safeguards are provided as follows:

• we only transfer your personal data to countries that are deemed to ensure an adequate level of protection of personal data by the European Commission, providing the personal data the appropriate safeguards as required in accordance with the EU General Data Protection Regulations; or
• we use the Standard Contractual Clauses approved by the European Commission, providing the personal data the appropriate safeguards as required in accordance with the EU General Data Protection Regulations; or
• we have received your explicit consent to such transfer; or
• transfer is necessary for the purposes of compelling legitimate interests pursued by us which are not overridden by the interests or rights and freedoms of the data subject.

COOKIES

We use cookie files and other similar technologies (“cookies”) on our Website to personalize and enhance your experience as a user of our Website. With the help of cookies, we may collect such information as browser history, technical and location data (such as date of access, data derived from your internet protocol (IP) address, country and postal code, technical information on the devices that you use to access our Website, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Website).

For additional information about your choices in relation to our use of cookies, what types of cookies we use and how we use them, please refer to our Cookies Policy posted on the Website.

Our Cookie Policy applies together with and supplements this Privacy Policy. By using our Website, in addition to this Privacy Policy you agree to be also bound by our Cookie Policy.

YOUR RIGHTS

All data subjects whose personal data the Company collects have certain rights under the applicable data protection laws in relation to your personal data. If you wish to exercise any of these rights, please contact us as indicated in the CONTACT INFORMATION section below. You have the following rights:

• Right of access. You have the right to access, review and request a physical or electronic copy of your personal data undergoing processing, including the right to be provided with information from which source the personal data originate, and if applicable, whether it came from publicly accessible sources.
• Right to rectification. You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you and have the right to have incomplete personal data completed.
• Right to erasure (right to be forgotten). You have the right to obtain from us the erasure of personal data concerning you without undue delay where one of the following grounds applies: (a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; (b) you withdraw your consent and where there is no other legal ground for the processing; (c) you object to the processing pursuant to the specific legal grounds relating to your particular situation and there are no overriding legitimate grounds for the processing or where your personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing; (d) the personal data have been unlawfully processed; (e) the personal data has to be erased for compliance with a legal obligation to which the Company is subject.

This right may not apply in cases set out by applicable law, including the compliance with a legal obligation to which the Company is subject or the establishment, exercise or defense of legal claims.

• Right to restriction of processing. You have the right to obtain from us restriction of processing where one of the following applies: (a) the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of personal data; (b) the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead; (c) we no longer need your personal data for the purposes of processing but you required them for the establishment, exercise or defense of legal claims; (d) you objected to processing of your personal data on grounds relating to your personal situation, but the verification is pending whether exist the legitimate grounds for us to override your objection.   

• Right to data portability. You have the right to receive the personal data concerning you, either yourself or require us to send it to a third party of your choice in a structured, commonly used and machine-readable format, where (a) the processing is based on your consent, or (b) the processing is necessary for the performance of a contract with you and (c) processing is carried out by automated means.
• Right to object. You have the right to object, on a ground relating to your particular situation, at any time to processing of personal data concerning you where processing is necessary for the purposes of legitimate interests pursued by the Company or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms, which require protection of your personal data.

Where your personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you, and your personal data will no longer be processed for such purposes.

• Right to withdraw consent at any time. Where we are relying on your consent in processing your personal data, you may withdraw your consent at any time. However, this will not affect the lawfulness of any processing performed before your withdrawal of the consent.
• The right to lodge a complaint. You have the right to lodge a complaint, if you believe that we do not properly process your personal data. You can lodge your complaint in relation to the Company with the following contact:

Uždaroji akcinė bendrovė "NEO GROUP"

Industrijos St. 2, LT-95346 Rimkai

Dovilai Eldership, Klaipėda District, Lithuania

Tel: +370 46 466710; Fax: +370 46 466711

Email: [email protected]

Security

We have in place the appropriate, adequate technical and organizational measures to protect the personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access and which provide a level of security appropriate to the risk represented by the processing and the nature of the data to be protected. We have appropriate procedures in place which ensure that any third party we authorize to have access to the personal data will respect and maintain the confidentiality and security of the personal data and will process the personal data only according to legal requirements.

Retention

In accordance with applicable law, we will only retain your personal data for the period necessary to fulfill the purposes for which it was collected. We may also have another lawful basis, stated in this Privacy Policy or at the point of collection, for retaining that information beyond the period referred to above (as may be necessary, without limitation, to satisfy any legal obligation or reporting requirements to which we are subject).

Contact information

If you have any questions about this Privacy Policy or the manner in which your personal data are processed, or if you wish to exercise any of your legal rights as specified in this Privacy Policy, please contact us at

Uždaroji akcinė bendrovė "NEO GROUP"

Industrijos St. 2, LT-95346 Rimkai

Dovilai Eldership, Klaipėda District, Lithuania

Tel: +370 46 466710; Fax: +370 46 466711

Email: [email protected]

 

FINAL PROVISIONS

In case any provision in this Privacy policy is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.

This Privacy Policy may be updated from time to time, so we recommend you checking for updates each time you visit our Website or submit your personal information to us. Please regularly check our Privacy Policy to ensure you are aware of the most updated version.